Chapter 5: System Feature
Voicemail
Details configuration on Voicemail: Voicemail Reference/ Voice Message Options/ Playback Options. If you need to send message by mail to your defined mailbox, you must configure SMTP andEmail model.
Click Voicemail to display the dialog as shown below
Item | Explanation |
Max Greeting Time(sec) | Maximum Greeting Time |
Dial “0” for Operator | Dial “0” to cancel the voicemail and forward to Operator. |
Message Format | Save the voice message as this format, WAV (16-bit) or Raw GSM. |
Maximum Messages | Maximum messages to be allowed to leave. |
Max Message Time(min) | Maximum Time for each message to be allowed to leave. |
Min Message Time(sec) | Minimum Time for each message. The message will be deleted automaticallyif the time is less than the minimum message time. |
Say Message Caller ID | Checking this option, Caller ID will be played when user login email toreceive the voice message. |
Say Message Duration | Checking this option, the message duration will be played before playing thevoice message. |
Play Envelop | Envelop includes date, time and caller ID. |
Allow Users to Review | Check this option to allow users to review the voice message. |
Voicemail to Email Settings
Item | Explanation |
Attach voicemail to Email | The voicemail will be sent as attachment to the user’s Email. |
Sender Name | The sender’s name will be displayed when you receive the Email. |
From | Mailbox to send email |
Subject | Subject of the Email. |
Message | Input the Email template. |
Conference Bridge
A conference bridge allows a group of people to participate in phone call. The most common form of bridge allows participants dial into a virtual meeting room from their own phone. Meeting rooms can hold dozens or even hundreds of participants.
This M-200 supports 3 conference rooms. Please configure it on this page
Item | Explanation |
Conference Number | The number that users call in order to access the conference room; the defaultnumber is “900”. |
Conference Password | Password for users to access the conference, e.g.”1234″. |
Administrator Password | Password for administrator to access the conference. |
Conference DialPlan | Use this dial plan to invite other participants. |
Play hold music for the first participant | Check this option to play the hold music for the first participant in theconference until another participant enters this conference. |
Enable caller menu | Check this option to allow the participant to access the Conference Bridgemenu by pressing “*” on the dialpad. |
Announce callers | Check this option to announce to all Bridge participants that a new participant is joining the conference. |
Record conference | Recorded conference format is WAV. |
Quiet Mode | If this option is checked, all the participants in the conference can hear only, but it is not allowed to speak. |
Leader Wait | Wait until the conference leader (administrator) enters the conference before starting the conference. |
Please check the following diagram to learn:
Go to conference:
In the conference, admin can add new participant (extension user or external number) to the conference.
In the conference, the administrator can invite new guest (extension user or external number) to the conference. (Default password for admin is 2345)
Learn how to invite new guest to the conference as the diagram is shown below:
Paging and Intercom
Paging and Intercom is used for calling a paging extension; all terminals which support this function will be picked up automatically and listen; meanwhile, it supports duplex.
Click Advanced -> Paging and Intercom -> New Paging Group
Item | Explanation |
Paging Extension | The number users will dial to page this group. |
Description | Provide a descriptive title for this Page Group. |
Paging Group Members | Selected device(s) on this page |
Device List | Select Device(s) to page. |
Duplex | Paging is typically one way for announcements only. Checking this will makethe paging duplex, allowing all phones in the paging group to be able to talkand be heard by all. This makes it like an “instant conference”. |
NOTE:
For Paging/Intercom function extension (IP phone), support Auto Answer
DISA
A trunk call is made to the PBX, and call is made to another trunk through outbound route of the PBX. This trunk can make international calls. You are out of the office and want to contact your customerin a foreign country. Now you can dial DISA number after PIN authentication. You are now connected to your customer, and you can speak to your customer now.
Click DISA -> New DISA to display the dialog as shown below
Item | Explanation |
Name | Define a name for DISA. |
PIN Set | User will be prompted to input this number when PIN Authentication isneeded. |
Record in CDR | Check to record. |
Response Timeout(sec) | The maximum time for waiting before hanging up if the dialed number isincomplete or invalid. Default is 10 seconds |
Digit Timeout(sec) | The maximum interval time between digits when typing extension numberis 5 seconds by default. |
Extension for this DISA(Optional) | If you want to access DISA by dialing an extension, you can define anextension number for this DISA. |
Select Dial Plan | Select the Dial Plan for this DISA. |
Phone book
Manage your Phone book and set the Phone book Contact for speed Dial.
Click Advanced -> Phone book
Create Contact
Using Phone book for Speed Dial
E.g. prefix is *99, speed number is 00, destination telephone number is 2345678. When dialing *9900,
The call is going to 2345678 automatically.
Callback
When user makes calls by the callback number to M-200 IPPBX, the call will be hung up automatically. Then the PBX will call back this number and forwarded to define destination after the callis connected. Please configure it as shown below
Click Advanced -> Callback
At first, enable this function. Select Dial Plan, and define the callback rule (strip digits or prepend prefix). Click New Callback Number to add callback number
Input callback number and define the destination
Smart DID
Smart DID: After extension user makes an outbound call, the call is ringing back to IP PBX, and directed to the one who made the last call. Please configure it as shown below
Click Advanced -> Smart DID
Check “Enable” and “Save” to make this function activates.
Click New Smart DID Rule to display the following diagram:
Input the pattern and define how many digits need to be striped or prepend, and then click “Save”–“Activate”.
Pin Sets
That Pin can used for DialRules
Click PIN Sets -> New PIN Set to display the dialog below:
Item | Explanation |
PIN Set Name | Define the name for this PIN Set. |
PIN List | Define PIN codes is this list. |
Installation Guide
- DB20C
- School IP Phone system
- SIP Call Logger
- Softphone
- Chapter 1: Hardware Setup
- Chapter 2: Connect to the Network & Access IPPBX
- Chapter 3: Basic Configuration & Outgoing Call
- Chapter 4: Incoming Call
- Chapter 5: System Feature
- Chapter 6: Extension User Web Portal
- Chapter 7: Feature Code
- Chapter 8: Fax
- Chapter 9: Call Recording
- Chapter 10: Networking
- Chapter 11: Security
- Chapter 12: System Settings
- Chapter 13: Reporting